Is ETO Down? Live status & outage reports

Service info and troubleshooting

ETO Website Won't Load at All

Clear your browser cache and cookies first — this fixes the majority of sudden loading failures. If the site still doesn't respond, try a different browser or switch from Wi-Fi to mobile data to rule out a local network issue. Check whether your ISP is blocking anything by testing the URL on another device connected to a different network.

Personal Account Login Keeps Failing

Double-check that you're entering the correct email address — typos in the domain part are the most common cause. If you've forgotten the password, use the password reset option on the login page. Some users report that saved autofill credentials go stale after a site update, so try typing credentials manually. Also make sure your browser isn't blocking third-party cookies, which the authentication system may depend on.

Confirmation Email Never Arrives

Check your spam and promotions folders before assuming the message is lost. Email filters sometimes flag automated senders from Estonian domains. If nothing shows up after five minutes, request the email again. If the problem persists, try registering or verifying with a different email address.

Report Submission Form Freezes Mid-Way

This usually happens when the browser tab has been open for a long time and the session expires quietly in the background. Reload the page, log in again, and fill out the form in one sitting without leaving the tab idle. Avoid using browser extensions that auto-pause inactive tabs.

PDF Documents Refuse to Open

Some browsers handle inline PDFs poorly. If clicking a document link does nothing or shows a blank page, right-click and save the file to your device, then open it with a dedicated PDF reader. Updating the browser to its latest version also resolves this in most cases.

Mobile Site Displays Incorrectly

• Rotate your device to landscape mode to check if the layout snaps back to normal.
• Disable any reader mode or simplified view your browser may have applied automatically.
• Try zooming out to 100% if elements are overlapping or cut off.
• If the issue is consistent, switch to a desktop browser until the mobile layout is fixed on the server side.

Slow Page Response and High Load Times

A sluggish experience is often a local network problem rather than a server issue. Run a quick speed test to confirm your connection is stable. If your ping is high, disconnect other devices from the same network and retry. Switching from a congested 2.4 GHz Wi-Fi band to 5 GHz can noticeably improve responsiveness.