Is Inbank Down? Live status & outage reports

Service info and troubleshooting

Inbank App Won't Open at All

If the mobile app crashes on launch or shows a blank screen, start with the basics: force-close it, then reopen. If that doesn't help, clear the app cache in your phone settings. On Android, go to app info and tap clear cache. On iOS, delete and reinstall the app — it's the fastest fix since iOS doesn't expose a cache-clearing option directly.

Login Fails Despite Correct Credentials

This is usually a session or browser issue. Try clearing cookies and site data in your browser, or switch to a different browser entirely. If you're using the mobile app, make sure it's updated to the latest version — older builds sometimes lose compatibility with authentication servers after backend updates. Also double-check that your device clock is set to automatic, since time mismatches can break token-based login.

Payment Gets Stuck or Rejected

• Check that the card or account you're paying from has sufficient funds and no active limits set in the app.
• Verify the recipient's details — a single wrong digit in an IBAN will cause the transfer to fail silently or bounce.
• If paying by card online, make sure 3D Secure confirmation went through; sometimes the SMS with the code is delayed by the mobile carrier, not the bank.
• Try the payment again after a few minutes; temporary processing errors often resolve on their own.

Website Loads Slowly or Times Out

Slow response from the Inbank web interface is often a local network problem. Run a quick speed test to rule out your connection. If speeds are fine, try accessing the site from a mobile network instead of Wi-Fi — this helps identify whether your router or ISP is the bottleneck. DNS issues can also cause timeouts; switching to 8.8.8.8 or 1.1.1.1 in your network settings sometimes fixes it immediately.

SMS Confirmation Codes Not Arriving

Codes sent via SMS can get delayed or dropped when your carrier is congested. Wait two minutes before requesting a new code — triggering multiple requests can lock the code-sending function temporarily. Check that your phone number on file is current. If you've recently changed SIM cards or numbers, the old number may still be registered in your profile, so the code goes nowhere useful.

Account Page Freezes Mid-Session

A frozen interface mid-session usually points to a JavaScript error or a memory issue in the browser tab. Refreshing the page is the first step, but if the freeze repeats, disable browser extensions one by one — ad blockers and script managers sometimes interfere with banking interfaces. On mobile, closing background apps to free up RAM can also stop the freezing.

Transaction History Fails to Load

If the transaction list shows a spinner that never resolves, it's often a data-fetching timeout. Log out completely, then log back in. If the issue persists across both app and web, the service may be running maintenance on its data layer — check the official Inbank social media channels or support page for any posted status updates.