Where most complaints about this service are coming from, over the last 24 hours.
Shows where the service URL was unreachable during the detected outage periods. Percentages indicate the share of failed checks from monitoring locations in each country.
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If the Migris portal doesn't open at all, start with the basics: clear your browser cache and cookies, then try a hard reload. Chrome and Firefox handle the site better than older Edge versions. If the page still times out, check whether your internet connection is stable by opening a few other sites. A sluggish home router can cause partial loads where the page appears blank or freezes mid-render. Restarting the router often resolves this faster than any browser tweak.
This is one of the most common friction points. The system uses Lithuanian electronic identity tools, so if your Smart-ID, Mobile ID, or bank login session has expired or isn't responding, authentication will silently fail. Make sure your Smart-ID app is updated and that your phone has a stable mobile signal during the login attempt. If you're using a bank link, confirm that your bank's own online portal is currently accessible — outages there will block Migris login entirely.
Large files are the usual culprit. The system expects scans under a specific size limit, typically a few megabytes per file. If your PDF or image exceeds this, the progress bar will freeze or the upload will silently fail without an error message. Compress the file or reduce scan resolution to 150–200 DPI before retrying. Also avoid uploading during peak hours around midday on weekdays.
After submitting an application, the system should display a confirmation and send an email. If neither arrives within a few minutes, don't resubmit immediately. Log out, log back in, and check your application list — the entry is likely already recorded. Duplicate submissions create processing delays that are difficult to reverse later.
This typically happens when the browser tab has been open for an extended period. The session token expires quietly in the background, and continued typing goes nowhere. Save progress using any available draft function regularly, and if the interface stops responding to clicks, a full page reload is the quickest fix — just make sure to copy any text fields first.