Is NKSC Down? Live status & outage reports

Service info and troubleshooting

NKSC Website Fails to Load

If the main portal at nksc.lrv.lt won't open, start with the basics: clear your browser cache, try a different browser, and check whether the issue appears on multiple devices. DNS problems can block access even when your connection looks fine — switching to a public DNS resolver like 8.8.8.8 often helps. If the site loads on mobile data but not on Wi-Fi, the problem is likely on the router side.

Login Errors in the Personal Account

Authentication failures are common when session cookies are corrupted or the browser autofill pastes incorrect credentials. Clear saved passwords for the site, delete cookies, and try logging in manually. If you use a national eID or smart card for authentication, make sure the card reader driver is up to date and the certificate hasn't expired. On Windows, check that the smart card service is running.

Notifications and Alerts Not Arriving

• Check that email notifications haven't landed in your spam folder and whitelist the sender domain.
• If you subscribed to SMS alerts, confirm the phone number is saved correctly in your profile settings.
• For browser-based notifications, make sure the site has permission to send them — this is blocked by default in most browsers after an update.
• If you recently changed your email provider, update the address in your account before expecting new messages.

Uploaded Files or Reports Not Sending

When submitting incident reports or documents through the portal, large files sometimes stall mid-upload without an error message. Keep individual files under 10 MB, use common formats like PDF or plain text, and avoid uploading over a mobile connection with unstable signal. If the upload bar freezes, reload the page — the session may have expired.

Slow Interface and High Response Times

A sluggish interface usually points to a congested network path rather than the server itself. Run a quick ping test to the domain to check latency. If ping spikes above 200 ms consistently, the issue is between your ISP and the hosting infrastructure. Restarting your router and connecting via a wired cable instead of Wi-Fi typically cuts latency noticeably and stabilizes the connection for form-heavy pages.

Search Function Returns No Results

If the on-site search produces empty results or errors out, the index may be temporarily out of sync. Try rephrasing the query using fewer words, avoid special characters, and use the category filters instead of free text. If the problem persists across multiple sessions, the search backend may be undergoing maintenance — check the official social media channels for status updates.