Is Mano dienynas Down? Live status & outage reports

Service info and troubleshooting

Login Page Won't Load

Clear your browser cache and cookies first — this fixes the majority of login failures. If Mano dienynas still doesn't open, try a different browser or switch from Wi-Fi to mobile data. Check that your school or district hasn't changed the portal address; old bookmarks sometimes point to outdated URLs.

Wrong Credentials Error at Login

Double-check that Caps Lock is off and that you're using the correct account type — parent, student, and teacher accounts use separate credentials. If you recently reset your password but the error persists, wait a few minutes before trying again, as the system can take time to sync the change across sessions.

Grades and Schedule Not Displaying

This usually points to a session timeout or a partial page load. Refresh the page with a hard reload (Ctrl+Shift+R on Windows, Cmd+Shift+R on Mac). If the content still doesn't appear, log out completely and log back in.

Mobile App Freezes or Crashes

• Update the app to the latest version available in the App Store or Google Play
• Free up device storage — less than 500 MB available often causes instability
• Clear the app cache through your device settings
• If crashes continue after reinstalling, check whether your OS version is still supported

Notifications Not Coming Through

Go into your device settings and confirm that notifications are enabled for the app. Also check that battery saver or do-not-disturb mode isn't blocking background activity. On Android, look at background data restrictions for the app specifically.

Attachments and Files Won't Open

• Check your internet connection speed — files above 5 MB need a stable connection
• Try downloading the file instead of previewing it directly
• Switch to a desktop browser if the mobile app fails to render the document

Server Unavailable During Peak Hours

Load issues tend to spike in the morning when attendance is being marked. If the service is sluggish between 8 and 9 AM, wait a few minutes and retry. Using a wired connection instead of Wi-Fi reduces the chance of timeout errors on your end.

Messages Failing to Send

Confirm you have an active session — the app silently logs you out after inactivity. Reload the messaging section and check your network connection. If the send button appears active but nothing goes through, switching from mobile data to Wi-Fi or vice versa often resolves it.